Basic policy on personal information protection.

Iris Star Net, Inc. (hereinafter referred to as "Iris Star Net") complies with all laws and regulations regarding personal information and takes all possible measures to protect the important personal information of our customers. Personal information provided to us by our customers through our website or by email will be handled appropriately and protected in accordance with the basic policy for the protection of personal information as specified below. 

1.Purpose of collection and use of personal information

We clearly define the purpose of collecting personal information within the scope of our business and collect personal information only to the extent necessary to achieve that purpose. We collect your personal information when you make an inquiry, application, or offer our services. When requesting personal information, we ask that you provide us with your most current information.
We will use your personal information for the purposes described below.

  • To contact our customers
  • To reply to inquiries from customers
  • To provide services and information to customers
2. Provision of Personal Information to Third Parties

Personal information provided by customers will not be provided to any third party, except in the following cases.

  • When using it under laws or ordinances.
  • When we have received consent from the customer.
  • When an individual customer cannot be identified.
  • When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining your consent is likely to impede the execution of such affairs.
3. Management of your personal information.

We will conduct training and education activities for our employees, assign a responsible person to each department that handles personal information, strive to properly manage customers' personal information, and maintain security on our website to prevent unauthorized access to, leakage, loss, or damage of customers' personal data.

4. Disclosure, correction, addition, suspension of use, or deletion of your personal data.

If you wish to make a request for disclosure, correction, addition, suspension of use, or deletion of your personal data held by us, please make such a request directly to us. We will carry out the requested items when we can confirm that the request is made by the customer himself/herself. We will contact the customer who made the request regarding the implementation or non-implementation of the disclosure, etc. described above. In the case of non-implementation, we will endeavor to explain the reason for the non-implementation.

【Contact details for personal information】

7F02 Oriental Shinjuku, 4-8-4 Nishi-Shinjuku, Shinjuku-ku, Tokyo, Japan                                            IRIS STAR NET CO.,LTD.                                                       TEL +81-3-6161-5858                                                          Email.privacy@iris-starnet.co.jp